Detachable Clip up Sunglasses Double Bridge Acetate Personalized Multicolor Uv400 High Quality Glasses for Unisex
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
$246 Lost, Order Vanished, and Held Hostage by a Bot 🤖
I’m writing this to warn everyone about my disastrous experience with GlassesUSA. I felt I had no choice but to contact their customer service after my order simply vanished and their automated responses led me nowhere. My frustration boiled over into this final conclusion: GlassesUSA has still not sent my refund for an order I never received. $246.00 they have of my hard-earned money from a glasses order placed on 2/24. The tracking number still shows it stuck in Atlanta, Georgia. I can't get a response for a refund all they keep telling me is it is in transit from a BOT. I want my money back, GlassesUSA. My order number is #105081183 if an actual person sees this. I used Zinni before and never had this problem, and I will definitely use them again. STAY AWAY from GlassesUSA. Whatever happened to customer service? I WANT MY MONEY BACK!
Customer: My order is #105081183. It was placed on February 24th and never arrived. The tracking hasn't moved in weeks. I'm done with your automated chat. I want a refund for my $246.
CS Rep: I'm very sorry to hear about the issue with your delivery. Let me check the status for you. I see the tracking information, and I apologize for the significant delay. It does appear the package is still in transit with the carrier.
Customer: "In transit" for over a month is lost. I'm not waiting any longer. This is unacceptable. I don't want excuses or the glasses anymore. I want my money back.
CS Rep: I completely understand your frustration, and you are right to be upset. This is not the service we aim to provide. I will bypass the standard procedure and process a full refund for you right now. Please allow 7-10 business days for the funds to return to your account.
Customer: Another two weeks? Fine. Just make sure it actually happens. This has been a terrible experience.
CS Rep: I have initiated the refund. You will receive an email confirmation shortly. Again, I am truly sorry for the frustration and inconvenience this has caused you.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a Customer Service Nightmare to a Dream Come True ✨
It’s honestly been a game-changer for my daily routine, and I’ve been flooded with questions about the secret behind my effortless style switch. The answer is simpler and more brilliant than you might think: these incredible Versatile Clip-on Sunglasses. Imagine seamlessly transitioning from indoor clarity to complete UV400 protection outdoors without ever needing a second pair of glasses. The double-bridge design isn't just a style statement; it's the peak of convenience and high-quality craftsmanship. For anyone looking to upgrade their eyewear game with a blend of personality and practicality, you absolutely have to see what I'm talking about. I was absolutely at my wit's end after my last online glasses purchase from a different company. It was a complete disaster! 😤 My order simply vanished, the tracking number was useless, and their customer service was just an unhelpful bot telling me my package was "in transit" for over a month. They had my money, and I had nothing but frustration. I honestly thought I'd never buy glasses online again. 😭
After that terrible experience, I was incredibly hesitant to try another online store. 🤔 But I desperately needed a new pair, and a friend recommended I check out Mozaer.com. I figured I'd give it one last shot, fully expecting more of the same disappointment.
I am so glad I was wrong! My experience was the complete opposite of the nightmare I had before. It was just like one review I read said: "Amazing and quick customer service, great return policy, and great product."
From the moment I placed my order, everything was smooth and transparent. The glasses arrived quickly, and the quality is outstanding for the price. They feel sturdy and look fantastic. ✨ I was so impressed by the whole process that I even went back to their site to look for a pair of reading glasses for women for my mom. Mozaer.com has completely restored my faith in online eyewear shopping and gained a loyal customer! 😃
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